Case Studies

Spitalfields make-over

by Mark Rowe

CIS have been awarded the contract for security services at Spitalfields E1 Estate with managing agents CBRE. One of the first tasks was a uniform make-over.

Having supplied security services for the Spitalfields E1 estate for the last 14 years CIS Security recently retained the contract to supply security services for a further three years. The mixed-use development is a stone’s throw from Liverpool Street Station, next door to the City of London and the cultural space that is Shoreditch.

Duties for the newly blue-suited and brogued security professionals include visitor engagement, access control for deliveries and staff car parking, monitoring of CCTV, opening up and lock ups of the estate, patrolling all areas, which include a shopping mall, and various wine bar style pubs and restaurants. The estate is home to a number of prominent commercial clients that include RBS and international law firm Allen & Overy. While the security for these is separate, there are close with CIS Security Operations Team. Besides commercial clients, Spitalfields E1 hosts open malls, high end retail units, restaurants, bars and independent traders. The location also boasts some high profile art sculptures such as the I Goat, by Kenny Hunter.

The Spitalfields Security Team is the contact point between the local residents and the estate tenants monitoring noise and anti-social behaviour. The contract security firm also stress a carefully nurtured culture of engaging in open dialogue with the youth of the area to ensure all those who visit enjoy the estate while being respectful to others.

Estate Manager Jason Dervin, pictured on site, said: “CIS’s longevity on this contract has been achieved through having a stable senior account management team in place who oversee an experienced, flexible and committed security team delivering an exceptional service. One of CIS Security’s key strengths throughout their tenure has been the ability to evolve with the site, continuously innovating to support our changing needs, for example acting as brand advocates and delivering information to the public; from directions to facts about art and historic artefacts to be found in the site. The Team takes time to regularly assess the changing landscape through user feedback, in order to adapt their service to continue to meet, and in many cases, exceed our requirements”

Amanda McCloskey, Sales and Marketing Director at CIS Security said; “We are thrilled that Spitalfields E1 Estate have chosen us to continue to care for their site. The uniform is smart and stylish, and is just one way in which we are working with Spitalfields E1 Estate Management to deliver a premium service to this world-class business and cultural destination.”

Visit www.cis-security.co.uk.

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