Case Studies

Lowry logins

by Mark Rowe

Built in 2000 in Salford Quays, at the harbour docks of Manchester, The Lowry has become a cultural centre. Its staff use a Virtual Private Network (VPN) when organising events; and tokenless two-factor authentication for secure logins to the system. Besides a user name and password, the login also requires a passcode, which is sent to the mobile phones of users. The entry of this code enables secure access to the VPN. Unlike many other authentication approaches, the SecurAccess product from SecurEnvoy does not require a dedicated physical token – the mobile phones that the staff have with them anyway are used for such purposes. If, for example, staff want to access the concert data, they first need to identify themselves with a personal user name and password. If these details are correct, the user then receives a six-digit numeric passcode on their mobile device, which is delivered by text message. If all the entries are correct, the member of staff is granted access. Or, the user can obtain the passcode from The Lowry by email, app or via a landline telephone call.

Darren Mullin, IT Manager at The Lowry, said: “The tokenless approach to two-factor authentication results in significant cost savings for us. Thanks to SecurEnvoy, we do not need to resort to expensive dedicated physical tokens, which can also easily be lost. Our staff only need their mobile phones in order to log in securely to our VPN. In addition, we now adhere to PCI-DSS-Compliance at all times.“

About The Lowry

It has three theatre spaces, a permanent LS Lowry exhibition and two gallery spaces. Its programme includes performances by partner companies including National Theatre, Birmingham Royal Ballet, Rambert and Opera North.

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