Case Studies

Greggs turns to forensics

by Mark Rowe

The high street retailer Greggs has turned to a forensic marking product to deter thieves and protect staff and premises.

The company has adopted SmartWater Technology spray besides wider deployment of its uniquely coded forensic marking products across the stores.

It is part of a nationwide security upgrade by Greggs to minimise theft-related disruptions to its business.

Rapid deployment SmartWater forensic spray devices are now available to be put in place at short notice at Greggs sites where intelligence suggests an increased risk. When triggered, the SmartWater sprays coat an intruder with an invisible, non-hazardous liquid that carries a unique chemical signature.

The product will show up under ultraviolet light on skin and clothes long after it has been applied and when samples are analysed in the company’s own forensic laboratory provide an undeniable link to the scene of the crime. Police officers routinely scan suspects for the presence of the product and it has a 100 per cent conviction rate in more than 1,000 court cases.

SmartWater Technology’s retail strategy provides a multi-layered approach to crime reduction, integrating high-tech delivery mechanisms for the forensic liquid with carefully planned use of indelible marking, crime hotspot mapping, intelligence sharing with clients’ security teams, covert operations, publicity campaigns and liaison with likely outlets for stolen goods in a given area.

Bruce Duncan, retail loss prevention manager for Greggs, which has more than 1,600 shops, said: “A number of our shops have experienced burglaries and our number one priority is to protect our colleagues while preventing future incidences occurring.

“The conviction rate where SmartWater has been deployed is outstanding and sends a very clear message to thieves that our shops represent significant risk of detection and subsequent arrest.”

Chief executive of SmartWater Technology Ltd, Phil Cleary, added: “We have a proven strategy for supporting retailers in crime against their premises and SmartWater is very well known to the criminal fraternity, who acknowledge it as a significant threat to their livelihood. We are very pleased to be providing that support to Greggs.”

Pictured: Footprints left at the scene of a crime show up under UV light thanks to prior deployment of a SmartWater spray

About SmartWater

SmartWater is deployed on railways, water processing installations and telecoms cabling; cash-in-transit and other fleets of vehicles to protect contents and integral parts, such as catalytic converters.

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