Case Studies

Fall in identity fraud

by Mark Rowe

After identity fraud cases reached record levels in 2017, ID fraud has fallen for the first time since 2014, says Cifas, the counter-fraud trade body for banks, insurers and other businesses. Cifas members recorded 84,463 cases in the first six months of the year, a 5pc drop compared to the same period in 2017 (89,199). Despite the reduction, identity fraud still represents over half of all fraud recorded by the UK fraud data sharing body, with 87pc of identity frauds done online.

The latest figures show a reduction in the volume of bank accounts being targeted by identity fraudsters, with cases falling by 12pc (2,882 fewer cases), and a 34pc reduction in attempts to obtain mobile phone contracts (3,096 fewer cases). However there’s a sharp rise in identity fraudsters applying for plastic card accounts, with cases increasing by 12pc (3,454 more cases). The figures also show identity fraud against online retail accounts has risen by 24pc (1,232 more cases).

Cifas says the vast majority of identity fraud happens when a fraudster pretends to be an innocent individual to buy a product or open an account in their name. Victims may not even realise that they have been targeted until a bill arrives for something they did not buy or they find problems with their credit rating. To make a success of this kind of fraud, fraudsters need access to their victim’s personal information such as name, date of birth, address, their bank and who they hold accounts with. Fraudsters get hold of this in a variety of ways, whether stealing mail or hacking; obtaining data on the dark and surface web, exploiting personal information on social media, or though ‘social engineering’ where innocent parties are persuaded to give up personal information to someone pretending to be from their bank, the police or a trusted retailer.

Sandra Peaston, Director of Strategy, Policy and Insight, Cifas, said: “Identity fraud cases reached record levels in 2017, therefore it is positive that we have seen an overall reduction in the first six months of the year. However, these new figures demonstrate that identity fraudsters adapt quickly to try and circumvent security measures. The re-targeting of plastic cards, following a drop in 2017, is a prime example of this. With identity fraud remaining uncomfortably high, more personal information available online, and increasing numbers of data breaches, the protection of personal data must be viewed as a collective responsibility. Everyone should play their part, from individuals and organisations taking steps to protect personal data to businesses ensuring their fraud prevention practices effectively defend against evolving tactics employed by identity fraudsters.”

And Pauline Smith, head of the City of London Police’s Action Fraud said: “This overall reduction in identity fraud is an encouraging step in the right direction for the fight against fraud. However, we would urge people to remain cautious when sharing their personal details. Fraudsters prey on vulnerability. The sharp rise in fraudulent applications for plastic card accounts means that it’s as vital as ever for people to continue protecting their personal details. You should check your banking statements carefully and report anything suspicious to the bank or financial service provider concerned. If you have been a victim of fraud or cyber crime, report it to Action Fraud.”

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