Case Studies

Dutch postal monitoring

by Mark Rowe

A case study of CCTV by PostNL, the Netherlands’ postal service, for security across its estates while reducing running costs.

Like all national post services, PostNL has had to adapt fast to online retail and international logistics. Having spent on security systems to reduce manned guarding while running a lean security operation, PostNL wanted more efficiencies while minimising specific risks. It sought to improve monitoring at six post sorting centres, 18 parcel depots and several key facilities. Dutch systems installer Beveco Gebouwautomatisering integrated these disparate systems. With IDIS Solution Suite (ISS), from the product company IDIS, a security management platform was developed to unify surveillance, alarms and alerts and reporting.

PostNL has what the product firm calls a server-based security management solution that includes features for monitoring, recording, streaming, back-up, redundant recording, failover and video wall services. As well as accommodating IDIS DirectIP full-HD cameras to upgrade surveillance in critical areas, the ISS could integrate legacy IDIS analogue digital video recorders (DVRs). Although more than 12 years old, they will work for years to come, so avoiding the need for a costly replacement.

Around 3000 cameras from multiple manufacturers, most from IDIS, have been integrated onto the central platform. The ISS interface lets 24-7 security operators manage and control everyday security events in real-time, from opening gates across the estate response to suspect behaviour or an emergency.

Comment

One of the operators said: “The IDIS solution does exactly what it says on the tin. In our line of work, it often comes down to detecting the smallest level of detail.”

Marc Kleiberg, Service and Operations Manager, PostNL Security said: “The new IDIS full-HD, networked cameras provide crystal clear images with little to no latency, allowing operators to detect the slightest level of suspicious behaviour. The solution also gives us a staged, affordable migration path from our existing analogue systems through to full-HD networked surveillance across all our sites, with upgrades already underway. With IDIS technology, we knew we were guaranteed reliability and high-quality performance. The fact that our 12-year-old IDIS recording devices are still functioning well is testament to IDIS quality. This long lifespan also makes IDIS the logical and reliable choice for all our future surveillance requirements.”

Go to www.idisglobal.com.

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