Case Studies

Boredom the cyber enemy

by Mark Rowe

Employees who become distracted at work are more likely to be the cause of human error and a potential security risk. That’s according to a poll by an exhibitor at the information security event, Infosecurity Europe in London. Centrify polled 165 respondents at London Olympia on day one and two, June 6 and 7 of the 2017 event, pictured.

While more than a third (35 per cent) of survey respondents cite distraction and boredom as the main cause of human error, other causes include heavy workloads (19 per cent), excessive policies and compliance regulations (5 per cent), social media (5 per cent) and password sharing (4 per cent). Poor management is also highlighted by 11 per cent of security professionals, while 8 per cent believe human error is caused by not recognising our data security responsibilities at work. According to the survey, asking how human error might lead to data security risks within organisations, over half (57 per cent) believe businesses will eventually trust technology enough to replace employees as a way of avoiding human error in the workplace.

Despite the potential risks of human error at work, however, nearly three-quarters (74 per cent) of respondents feel that it is the responsibility of the employee, rather than technology, to ensure that their company avoids a potential data breach.

Andy Heather, VP and Managing Director, Centrify EMEA, said: “It’s interesting that the majority of security professionals we surveyed are confident that businesses will trust technology enough to replace people so that fewer mistakes are made at work, yet on the other hand firmly put the responsibility for data security in the hands of employees rather than technology. It seems that we as employees are both responsible and responsible – so responsible for making mistakes and responsible for avoiding a potential data breach. It shows just how aware we need to be at work about what we do and how we behave when it comes to our work practices in general and our security practices in particular.”

The poll comes after Centrify launched a Ponemon study on the impact of data breaches on reputation and share value, which showed that for companies that had suffered more than one data breach IT practitioners cited employee carelessness as the cause of 72 per cent of them.

Infosecurity Europe 2018 runs again Tuesday to Thursday, on June 5 to 7.

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