For the insurance company Aon, the fire and security systems integrator Evolution is delivering CCTV and access control and providing maintenance support across a range of sites, in the UK and in the Netherlands and Austria, as well as helping to co-ordinate partners in Australia to deliver a much wider regional service.
The Buckinghamshire-based security company is also helping to trial new technologies and integrations before they are installed and still in the development stage, by testing systems and proof of concept before going ‘live’ on the Aon network.
Adrian Fadzilah, Security Systems Manager EMEA for Aon, had worked with Evolution while at Accenture. He said: “Evolution has worked on many of my projects over the last 48 months, taking my designs and adding value to them by making recommendations as to where to make improvements to ensure I have maximised my security.
“The Tech Team within Evolution are excellent and have assisted me on a number of occasions. This has either been from remote sessions or attending site. They have a vast amount of technical expertise on many systems and they will always find a solution to the problems that may be encountered. They also keep me apprised of new technologies and how they might help in the future.”
As for delivery, Adrian says that Evolution has worked to all of the ‘go live’ dates and, where necessary, changed its plans to fit with his own due to last minute changes to the projects: “Its teams always go out of their way to make it work both before and after every project,” he adds.
As for service and maintenance support, Adrian said: “Many of my projects have been abroad and Evolution has always provided the best support for faults and Maintenance using either Evolution Engineers or approved local partners. Within the UK Evolution always attend site within the specified timeframe of the contract and their engineers are always working hard to rectify faults at the time or endeavour to resolve ASAP. Evolution always goes that extra mile and you feel you are supported at every level. The standard and quality of its work is second to none.”
