Physical Security

Locks for hotels

by Mark Rowe

Allegion’s CISA eGO and eSIGNO locks are for use in the hospitality industry.

According to PwC’s ongoing Consumer Intelligence Series, which interviewed more than 1000 business and leisure travelers, service and experience is valued very highly by hospitality customers. In fact, 26 percent of business travelers make it their most valued factor a hotel can offer, while 23 percent of leisure travelers do as well. Business travelers of all ages, and leisure travelers aged 30-plus, also value personalised experiences, according to the survey.

Hence, CISA’s eGO and eSIGNO contactless locks are specified with near-field communications technology, so guests simply have to hold the keycard to the lock to gain access to approved rooms. The locks are also powered by off-the-shelf batteries and do not require wiring, for fitting for first time installations and for retrofitting.

Trevor Ball, area sales manager for Hospitality and Electronic Access Control of Allegion said: “Gaining customer loyalty in hospitality requires attention to even the smallest detail. We know that what guests want after travelling long distances is a smooth check-in process, and contactless functionality makes a real difference between frustration and delight.”

While both locks stem from the same family, the eSIGNO can be tied to an online system. This means staff can remotely manage cards, monitor any unusual events or be warned of card and battery expiry. It also allows users to see a door’s status, such as if the door is open, in privacy mode, in operation or how many attempts there have been made to open the door.

Ball added: “While guests’ convenience is a high priority, the locks have also been developed to give better control over security for hoteliers. With room security making headlines recently, it was crucial that we developed our locks to be as sophisticated as possible in terms of security, while also being easy to use for staff.”

Both locks’ external and internal plates are made from aluminium. eGO is available in a single style with the handle cover in nylon black plastic and finished in satin silver, while the more premium eSIGNO is available in a range of styles and colours. Visit: http://www.allegion.com/uk/productcatalogue/cisahotelsystemsuk.html.

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