IP Products

Customer service for integrators

by Mark Rowe

S2 Security, the IP-based access control, video management and mobile security management product company, reports a customer service team to serve the US company’s certified integrators. The new customer service team will provide integrators with a single point of contact to efficiently resolve common product, ordering and support requests.

The new customer service function reports to Garrett Morand, S2 Security’s newly appointed Senior Director of Finance and Administration. Mr. Morand will build the customer service team over the next 90 days. With over 15 years of management experience in customer service, operations and finance, he has customer management and operational experience. Previously he served as manager at AAFCPAs, a public accounting firm.

John L Moss, CEO, S2 Security, said: “This new customer service function will be a big help to our channel. Our aim is to reduce the amount of time and number of contacts required to satisfy integrator needs.”

The firm adds that the appointment of Morand is the first in a series of senior level hires.

About S2 Security

The firm’s certified integrators have installed over 20,000 systems in more than 70 countries. Visit www.s2sys.com.

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