Alarms

Control room upgrade

by Mark Rowe

Arc Monitoring has completed an upgrade of its control room. The revamp of the UK Remote Video Response Centres (RVRCs), reflects, the firm says, the confidence it has in the continuing growth in demand for the services provided by operators within its NSI Gold Category II control room.

Jonathan Sturley, Managing Director of Bristol based Arc Monitoring, said: “The boom within the construction industry, as well as a large number of solar energy farms springing up all over the UK, are just two examples of where opportunities have been created for RVRCs such as Arc Monitoring, to offer a cost-effective alternative to having security guards on site 24/7. This is in addition to the demand for our services from a diverse range of other vertical markets including the luxury home sector, trading estates and car dealerships.

“The significant investment we have made in upgrading our facilities will ensure we are able to continue to recruit additional high calibre operators in line with demand.”

Besides doubling the number of work stations, Arc has upgraded its IT to take advantage of the latest data process and network recording and storage. It has also improved its demonstration and training facilities.

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