Access Control

Teaching hospital case study

by Mark Rowe

An access control case study of Norfolk and Norwich University Hospital, a teaching hospital on the southern outskirts of Norwich.

Faced with a healthcare site that included independent buildings and car parks, the building owner identified that the legacy access control was coming to the end of its life cycle and was in need of future proofing to provide monitoring of entrances, exits and other sensitive areas.

Serco Group plc the facilities management company, with the local installer, Check Your Security Ltd did an Enterprise Audit Report (EAR) of the TDSi, 379 door access control system. The report provided the hospital with an asset register and conditional appraisal as well as highlighting system improvements. It also offered advice on the Security Industry trends and available migration paths.

Norfolk and Norwich University Hospital (NNUH) elected to install and upgrade to the latest TDSi integrated access platform; this included new Expert 4 IP controllers and EXprox readers, which were combined with the newly released Exgarde Management Software 4.2.

Serco Group plc with Check Your Security Ltd report that they were able to achieve a 100pc performance improvement in the healthcare’s legacy system. By using their initial investment and improving the system’s architecture with the upgrades, this has shown an increase in daily productivity due to the ease of use of the new management software, the firms say.

The access system enables NNUH to identify all areas on site, including specific live events where security can respond, whether a suspicious person or hazardous condition. As for hte installer’s service tool – Enterprise Audit Report (EAR) that collated the security inventory and produced a security asset register which highlighted location, condition, value and system architecture design, Facilities and Services Contracts Manager of NNUH Simon Wardale said: “The Enterprise Audit Report acted as a blue print to the sites current and future security, providing a greater insight into the past as well as where we wanted to be in the future. The result: an effective and efficient way to help make informed decisions on the sites security needs. The Enterprise Audit Report almost acted like a blue print to our sites security, providing a greater insight into the past as well as the future”

At the NNUH, Serco Group plc, the facilities management contract company, appointed Engineering Officer Steve Hewitt from their Services and Technology team as the overall project manager. His role was overseeing critical paths and to ensure milestones were delivered on time; with minimal disruption.

Clinton Button, Operation Director from Check Your Security Ltd said: “We were delighted to work with a professional organisation such as Serco Group plc, our staff worked efficiently and seamlessly with Serco personnel. It was a pleasure to deliver a high profile project like NNUH on time and on budget.”

Simon Wardale added: “The latest TDSi EXgarde Security Management Software 4.2 and hardware now offers the healthcare new opportunities to explore the latest market technologies, and third party integrations. Removing the old S series controllers and moving onto the corporate network has given us the confidence to bring the system on as part of our integrated solutions. The TDSi system is positively providing our primary goal of monitoring a safe environment for patients, visitors and staff.”

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