A travel and operational risk company has officially launched its in-house medical assistance service, Anvil Assist. Anvil Group says this makes it the only provider to offer clinician-delivered medical assistance as part of what it calls a fully integrated in-house end-to-end risk management solution.
Based out of the company’s global operations centre in the UK, Anvil Assist provides multilingual 24/7 medical and security assistance for clients wherever they may be. As, the firm says, more incidents now demand a coordinated medical, security and travel response, the in-house service is designed to cover any event that could impact the health, safety or wellbeing of a corporate traveller or expatriate.
Matthew Judge, Anvil’s Group Managing Director, pictured, says: “Exceptional care is about individuals not case numbers. That’s why Anvil now operates the only fully clinician-delivered medical assistance service, underpinned by an independent network of clinical facilities. For Anvil clients, this means that their people will always speak directly to a trained medical professional when they need to, and have access to the highest quality care wherever they are in the world. Having partnered with medical assistance providers for many years, we understand how important this service is for clients. However, clients are now demanding a far more joined-up approach to medical and security assistance provision and rightly so. It’s taken a significant investment for us to bring our own clinicians on board, but it’s something we are passionate about doing and we’re extremely proud of the service we can now provide.”
An extension to Anvil’s operations hub, the emergency response centre is staffed round-the-clock by a multilingual first responders and clinical professionals. They manage medical cases – from pre-deployment screening and clearance to travel, initial diagnosis and local treatment to repatriation and post-travel care.
The head is Dr Juliane Kause BSc, MBBS, FRCP, AKC. A Fellow of the Royal College of Physicians, Dr Kause is a specialist in acute and critical care medicine and a founder member of the international Society for Rapid Response Systems. She also has over 20 years’ experience as an aeromedical physician.
Matthew Judge adds: “We’re thrilled to have Juliane on board as our Chief Medical Officer. Her critical care and medical management experience will help us to deliver a service that really is second to none.”
Anvil says its decision to bring medical assistance in-house is enabling it to now offer clients a far more connected approach to medical and security assistance. Judge adds: “With over 30 years’ experience, Anvil has encountered virtually every assistance scenario imaginable. By making medical assistance part of our core in-house service, clients can now receive an even faster joined-up response that returns their people to health and restores business as usual as soon as possible.”
Visit https://www.anvilgroup.com/anvil-assist-247-medical-and-security-assistance.
