WZ-EU are running two-day Wicklander Zulawski Non Confrontational Interview Techniques courses on July 2 and 3, and 5 and 6. The course is aimed at loss prevention and security investigators, human resource professionals, auditors, operations managers and anyone conducting fact finding interviews. The courses will run at the Village Hotel, Beeston, Nottingham. Price includes accommodation, breakfast, dinner plus lunch and refreshments on both days.
The course price is £675 plus VAT per person and organisers Cardinal Group offer discounts for any company that send more than three staff members at one time and to those studying full time or seeking employment. What will be covered:
Build your skill at observing verbal and physical behaviour
Control the environment while reading physical and verbal clues
Establish credibility for your investigation and yourself
Encourage people to talk through non-accusatory questioning
Learn to identify and handle different types of subject denials
Employ innovative strategies to reduce an individual’s reluctance to tell the truth
Develop admissions using innovative strategies and techniques
Obtain written statements with an understanding of their legal ramifications
In July the two-day Non Confrontational Interview Techniques seminar and the Advanced seminar is being delivered by Christopher P Norris, CFI who is Director of Webinar and CBT Training and a speaker for Wicklander Zulawski and Associates, Inc. (WZ). Chris has 24 years experience in the loss prevention and investigative fields.
