Case Studies

Law firm in the cloud

by Mark Rowe

With a growing remote workforce, the law firm Farrer & Co started to move its services into the cloud. Neil Davison, IT director at Farrer & Co. says: “This change brought with it huge benefits, but also significant potential challenges. We needed to ensure sensitive information remained secure, but that all staff had access to the document management system needed for remote working.”

After considering options, Davison decided the company required a solution that would work well today, but would also grow and still support its goal of moving all systems to an easily-accessible cloud.

Taking small steps, Farrer & Co. decided on NetDocuments as its new management system for all cloud-based documents, and was introduced by the company to its partner, OneLogin and its secure identity management solution and single sign-on.

Davison says: “After thorough research, OneLogin stood out amongst its competitors. Not only did its local presence appeal to us, but it could deliver an effective replacement for the two factor authentication (2FA) solution we had in place. The previous expensive and aging software and hardware tokens could be removed and integration of cloud systems move ahead.”

With 70pc of the workforce requiring mobile access, Farrer & Co. chose OneLogin primarily for authentication as well as:

– access via a central portal where the team could consolidate its existing cloud-based applications, so users no longer have to remember the various website addresses
– users tocanadd personal websites, saving them from memorising an expanding list of user names and passwords
– and mobility with an iOS app for users to access cloud apps

A large underground fire in London close to Farrer & Co. offices not only bought down the firm’s internet services, but it kept most staff from the office, due to loss of power and access. OneLogin’s authentication process meant staff could still work as normal, securely accessing all documents and available for their clients.

The potential loss of one or more working days brought with it realisation – remote access is invaluable when faced with a business continuity challenge on this scale.

Davison adds: “With these benefits, not only has the OneLogin solution had a huge positive impact of the IT department by freeing up their time, but the lawyers love it, too. The feedback has been that it’s made remote working incredibly easy, which is exactly what we wanted to achieve.”

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